eCommerce Fulfillment
Some of America’s fastest-growing companies have turned to EPI to manage their catalog order fulfillment. Ensuring that every step of your e-commerce marketing and order fulfillment programs work in perfect harmony – from order receipt, to payment processing, to returns management – is critical to your team’s ability to maintain satisfied, loyal customers. But the business intelligence, technology requirements, logistical planning, and vendor coordination required to help streamline your program can be overwhelming and expensive.
Our comprehensive suite of web, catalog, and multi-channel retailer services spans from webstore development and contact center services to inventory management and order fulfillment. We help you run an efficient, cost effective e-commerce business while creating a unique customer experience.
eCommEdge offers automated, out-of-the box integration, on demand kitting, custom packaging, print on demand capability, and a constant, predictable, low-cost fulfillment and storage pricing model.
Multi-channel retailers of food, sporting goods, apparel, toys, and thousands of other specialty products depend on EPI for rapid, turnkey program implementation and flawless consumer care.
Want to learn more? Take a look at our brief eCommEdge explainer video below, then scroll down for more information. Please fill out the form on the right and we will contact you to discuss how we can put eCommEdge to work for you!
The EPI Guarantee:
We guarantee you will match or improve both your SFP rating and your cost per order.
Your Complete eCommerce Fulfillment Partner
As a direct-to-consumer catalog marketing company, your success hinges on providing seamless and efficient customer transactions. From order receipt to payment processing to returns management, every step of the process must work in perfect tandem for you to maintain satisfied, loyal customers. EPI understands your market, your customers and your business needs and delivers an end-to-end solution to satisfy each.
eCommEdge allows your organization to focus its time, talent and resources on the functions that drive your unique differentiation and value with the assurance that each consumer interaction is managed with the standard of care you would provide yourself.
- Online store (website) development & hosting
- Call center services
- Inventory management
- Email marketing campaigns
- Order fulfillment
- Assembly & kitting
- Gift set kitting
- Gift wrapping & personalized letters
- Gift card & certificate management
- FIFO & FEFO inventory management
- Returns management
- Contract packaging/unitization/bundling
- Full international shipping capabilities
- Electronic low stock notification system (eLSN)
- Flexible options for communication with your own site
- Flexible API’s for real-time exchange
- Comprehensive EDI capabilities
- Internet (FTP) file exchange
- Photography studio
- Comprehensive business intelligence
Ready to find out more?
Drop us a line today for a free consultation!
Or call us directly 800.562.9733