Put the Customer Back Into Customer Service

EPI Marketing Services and good customer service - woman on a phone

The US has been in a “service economy” for several decades so with all that experience behind us, you would think we would be pretty good at service by now. But that is not what many people see and experience in their daily interactions and the question is, why? The answer leads us to a…

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How to Set and Crush eCommerce Goals

This is the time of year where many business leaders look at the calendar and encourage their teams to make a push for end-of-the-year numbers. Others look ahead for the opportunity to set goals and crush it in the new year. As an eCommerce seller, it’s important to do both. However, we’re diving deeper into crushing it…

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3 Tips for a Successful Client Education Seminar

3 Tips for a Successful Client Education Seminar

If you think live events and educational seminars are dead, research the current conference scene. No matter the industry, live events still draw major crowds. One major reason for continued popularity is technology. Live streaming helps increase awareness and draw more people to the event. You’d think we’d all want to sit in our robes…

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How Custom Greeting Cards Can Impact Your Business Culture

How Custom Greeting Cards Can Impact Your Business Culture

According to Forbes Magazine, culture in business continues to become more important every year. Competition for talent, technology and other reasons have put culture at the top of the list for many business leaders. But can custom greeting cards impact culture? First, let’s look at some of the benefits to having a strong, unified company…

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3 Direct Mail Tips for Patient Education Seminars

3 Direct Mail Tips for Patient Education Seminars

If you search for “Is direct mail dead” you’ll find 172 million results in Google. Results from Forbes to Neil Patel encourage marketers that direct mail is not dead. Whether it’s the ROI or the engagement, getting a printed message into the hands of prospects seems to be gaining traction again. If you’re putting on…

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eCommerce Sellers: Do You Own Your Customer Receiving Experience?

amazon advertising boxes

Owning your customer’s experience Do you own the shipping experience or does Amazon? It’s not exactly Earth-shattering news. Amazon has been putting ads on its boxes for years. Even back in 2015 people were talking about it. But have you seen it yourself? Have you thought about the fallout for your brand? eCommerce sellers need to…

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Client Event Seminar Training: Relevant Events

Do live events still make an impact in the age of Siri, Alexa, texts, emails and chatbots everywhere? Can human interaction and face-to-face connection still work when it comes to marketing? It’s possible for the financial industry to still put seminars to work to cultivate relationships. In fact, in our client event seminar training we…

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Best Practices to Follow-Up After a Patient Education Seminar

presentation

Putting together a successful patient education seminar is hard work. Then, once that work is done and the attendees are happy, you still have work to do. What are you doing to follow up with attendees? Whether you’re the doctor putting on the event or the organizer partnering with the medical professional, the follow up is vital to the overall success of the seminar. If people come to your event and never hear from you again, have they really received the most value?

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How to Choose a Food Vendor for Your Patient Education Seminar

food spread for a patient education event

Hosting an educational seminar for patients is a great way for healthcare professionals like doctors or physician groups to reach new patients and take care of current patients. It’s also a great way for medical device companies and suppliers to develop quality relationships with those professionals.

Of course, most great relationships have a common tie: good food. From classic movies to real life events, it seems our relationships often come back to good food. So, working with a quality food vendor for your patient educations seminar seems pretty vital.

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Crush Your eCommerce Growth Goals in 2019

new year new goals to crush ecommerce business

This is the time of year where many business leaders look at the calendar and encourage their teams to make a push for end-of-the-year numbers. Others look ahead for the opportunity to set goals and crush it in the new year. As an eCommerce seller, it’s important to do both. However, we’re diving deeper into…

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